Berwick Computer Services are offering a "No Call out Charge" offer, which is as follows :
If you call us out to a problem, and it is less than 10 miles travelling for us, then there will be no charge for us coming to you. No other restrictions, that's it.
If you are more than 10 miles from us, then we are NOT going to charge the earth, nor are we charging per mile either - if you are from 11 - 20 miles away, it's a one off fee of £5.00, if you are more than 20 miles away, it's only £10.00, this is purely to cover fuel costs and we don't aim to make a profit from this part ! HOWEVER, if the job requires us to be there for more than 3 hours, then this is not charged.
We think this is a fair approach, you know exactly what we will charge for travelling - there are no hidden extras with us, we always aim to be honest, open and up front.